Website Policy

Protecting your personal information is important to us. So is following New Zealand’s privacy laws. This Website Policy tells you how we will protect your privacy and collect and use your personal information (any reference to “we”, “us” or “our” is to Your Health NZ) Our Website Policy applies to anyone who uses this Website (https://www.yourhealthnz.co.nz).

“Personal Information” means any information that can directly or indirectly identify you or another person.

Please note: This Website Policy is separate to our general Privacy Policy, which is available on request.

YOUR RIGHTS

If you don’t agree with our Website Policy or don’t want us to collect your Personal Information, then you shouldn’t use our website. If you change your mind and don’t agree with our Website Policy anymore, then you should stop using our website. If you have any questions, you can contact our Privacy Officer at info@yourhealthnz.co.nz.

We’ll only use your Personal Information for the reasons that we collected it. If we don’t need your Personal Information anymore for those reasons, then we’ll stop using it.

INFORMATION WE MAY COLLECT ABOUT YOU

• Your name, contact details, services required, domain name and IP
  address
• Feedback you give us and your responses to our customer surveys
• Any other information you give us

Please don’t give us Personal Information about someone else unless you have their express permission and they know about this Privacy Policy.

HOW WE COLLECT YOUR INFORMATION

• From you directly (like when you provide your details to us)
• From you indirectly (like when you interact with us on social media)
• From other people (like contractors and agents that work for us)
• From places where the information is publicly available.

If you visit our website, we and third parties may use cookies or other digital marketing technologies (such as tracking or analysis systems) to collect personal information about you from your computer, mobile or device. This information may include information about your online activity on our websites, such as web pages viewed, paths you used through our websites, options you selected, purchases, and any search terms you used.

WHY WE USE AND SHARE YOUR INFORMATION

• To help you use our Website
• To respond to your questions and to tell you more about us
• To operate and maintain our Website
• For our internal records
• To comply with our legal obligations
• For marketing purposes
• For any other purposes that you authorise

Sometimes we might share your Personal Information with our contractors and agents to help do these things, but we won’t share your Personal Information with anyone else, unless the law requires us to.

HOW WE PROTECT YOUR INFORMATION
We have reasonable protections in place against unauthorised access, use, modification, disclosure and loss of your Personal Information.

However, you acknowledge that the internet is inherently insecure. In sharing your personal information with us, you accept the risk that any information stored or transmitted on the internet or through email or any other digital channel may be intercepted or subject to unauthorised access or fraudulent behaviour by any other party.

SEEING OR CORRECTING YOUR INFORMATION

You’re allowed to see what Personal Information we have about you, and you can ask us to correct it if you think it’s wrong. If there is a legal reason why we can’t let you see it, or if we don’t agree with your correction, then we’ll tell you. Where applicable, we may charge a fee for responding to a request for access to and/or disclosure of personal information.

WEBSITE PRIVACY COMPLAINTS

If you think that we haven’t properly protected your privacy, you can tell our Privacy Officer here (info@yourhealthnz.co.nz), or complain to the New Zealand Privacy Commissioner. All complaints will be managed in accordance with our Complaints Policy.

POLICY CHANGES

If we change our Website Policy, or General Privacy Policy, then we will tell you about it on our website. The changes will apply immediately. If you don’t agree with the changes, you should stop using our website and/or services. If you keep using our website, then this will indicate that you have agreed to our changes.